We hope to see you on November 11th.
Chief Product Officer at SPCE
Innovation - How to walk the talk
"Innovate or die" is an expression that has been used to describe the business landscape across industries in recent years. Even though it might be a bit too dramatic for some it is based on the undeniable truth that the world has never changed this fast before. The ability to innovate is crucial for organizations to survive and keep up. It is also a tremendous opportunity to do things better and smarter than before. In this talk we will explore a toolbox of strategic and tactical tools for driving innovation in your team and organization. Walking the talk has never been more important.
Sofie Lindblom is the Engineer who fell in love with the creative process. An Entrepreneur and Creator with a passion for turning ideas into innovations.
For the past ten years Sofie has led innovation processes both within established companies and as an entrepreneur. Sofie was the global innovation manager at Spotify during the intensive growth phase 2014-2017 and has helped companies such as H&M and Electrolux with their innovation efforts. She has founded and been the CEO of the idea management platform ideation360. In 2020 she started her second startup journey as Chief Product Officer for SPCE, a company developing the world's first digital sales room to reduce business travel after the pandemic.
Sofie's energy and passion has led to several awards and nominations over the years, for example one of "Sweden's most powerful women" by Dagens Industri and "Future Female Leaders" by Ledarna. When Sofie is not deep down in the creative process she enjoys spending time in the boardroom and currently holds board positions in Business Sweden and Utbildningsradion (UR). She is a popular speaker on stages around the world including two TEDx talks.
The next phase is no longer about information but rather about trust.
It is increasingly harder to compete with rational arguments like price and quality with everyone and everything connected. Automation and wearable technologies will provide even more relevant information to consumers. If design 1.0 was all about getting attention, the next phase will be about creating trust.
Stefan Hyttfors is an acclaimed futurist, author and global speaker focused on disruptive technologies, behavioral change and next generation leadership.
Stefan has a background as journalist and economist. He has been awarded the Swedish speaker of the year two times.
Head of UX at ARC
Data-driven design - How does it work ethically?
Understanding the customer is the foundation of working with UX. With more and more different ways to gather data about the users, the risk is that we start to focus more on numbers than on the people behind the numbers. During this talk, we will explore what we can learn about the users, and how to use data to benefit the user - not work against them.
Frida is a data-driven UX Designer and researcher that has embraced the quantitative side of UX in her work. Changing behavior and creating experiences that have true value for the user and the business has always been a focus for Frida. Today, Frida is Head of UX at a newly started agency within ARC, where she redefines what it truly means to work data-driven in design.
Senior User Researcher at SBAB
Great experience for everyone
A case study - how eye tracking opens up doors to perform usability tests with target groups who otherwise might be excluded. And the importance of evaluating not only design solutions from an accessibility perspective but also the methods we use to create inclusive and accessible customer experiences.
Moa is a senior User researcher working at SBAB with a passion for theorizing and exploring research methods and strategies.
UX designer at Lexplore
Ethical validation in the product design process
Principles and processes are efficient ways to guide product design in ensuring consistency and quality. But ethics are more complex. They’re the moral foundation of a company, making room for opinions and ideology. They are more abstract and philosophical. Modern AI services are also subject to legal requirements. So how do you handle that in a structured manner?
This is a talk about how Ed-Tech company Lexplore incorporates ethical validation in their design process in order to both caters to a culturally diverse market while maintaining their moral obligations.
Just like yourself, Andreas is a designer. His desire to build great products has made him shift focus, from designing buttons, to designing strategies processes where everyone can contribute to the creative work.
Benni Kluge & Ane Sharma
UX Writer & Lead UX Researcher at Schibsted
Made you read - testing for privacy copy people understand
Have you ever really read through privacy settings on a website? If so, did you really understand what you consented to or not? Truly? At Schibsted, we care about the privacy of our users. When the time came to update our privacy settings UI, we took the opportunity to test the copy as well. Our goal was this: How could we present the choices in a way that was understandable to people, where there was enough information but not too much to bother going through it? In this talk UX writer Benni and UX researcher Ane will walk you through how we went about testing the copy, evaluating these methods and sharing some of our interesting insights.
Benni Kluge & Ane Sharma
Benni Kluge is UX writer in the central UX team in Schibsted, and has a varied background as a copywriter, content producer and project manager in digital and classic design agencies. A language aficionado (that means someone who loves something very dearly) with a built-in sensor for what makes clear and understandable copy – for all. Testing copy is like Christmas eve: Always something surprising to unpack.
Ane Sharma is a Lead UX researcher at Schibsted, and has worked on different media products since 2016. She specializes in qualitative research methods, and loves trying out new ways to get insights. As an avid reader, language has always been a topic of special interest, and at her previous job in a video chat startup she had a hand in writing the copy. How she wishes she knew more about testing copy back then!
Maria Pustynnik & Linnea Berggren
UX designers at Storytel
An accessible design - how to get started?
Accessibility is on everyone’s minds at the moment and with small improvements today having a big impact tomorrow, there’s no better time to get started. While it may seem daunting to be compliant with WCAG 2.1 by 2025, it doesn’t have to be scary. In our talk, we’ll share our story, including wins (and yes, fails) as well as practical examples that can help you to take the first step towards a compliant and accessible experience for your users. You don’t need expertise or a manager’s buy-in but simply a willingness to get started. We want to inspire fellow designers to see potential constraints as inspiration to design better products, which will have a big impact on those who need it most.
Maria Pustynnik & Linnea Berggren
Maria and Linnea are two UX Designers at Storytel passionate about accessibility and diversity. Maria works with the core functionality of the Storytel app and always assures the quality of the design by making usability tests as inclusive as possible. Linnea focuses on conversion and user activation and believes that a great user experience should be for everyone.
UX Strategist at InUse
Warning! Stereotypes in design
It’s not news that the advertising business needs to think more about equality. Aren’t we all exhausted by stereotypes in publicity?
But what about us UX Designers? Do we need to consider equality? Can there really be an exclusion in user interfaces?
Well, our assumptions can really mess things up. We need to find out who is excluded by our designs and how our design might be misused. I believe user research and design deliverables have a big impact in the world, if used in the right way.
Linda is all about designing based on user needs, so that the technology adapts to humans, not the other way around. She loves the creative process and wants to make sure you have fun while collaborating.
Follow her for inspiration about the design process on Instagram @enkoppUX (in Swedish though).
Senior UX and AI specialist at Ericsson
Designing trustable AI
How would you trust an AI "brain" to drive you in a crowded neighborhood? or to make critical decisions on behalf of you at work?
AI is an amazing technology but at the same time, it is a fundamental change in the human relationship with tools. Since we started using tools we used tools to "execute" exactly what we want them to do in the way we want them to do it. Now we will have to "hand the driving wheel" in specific tasks and let the machine "decide" on our behalf.
Our team in Ericsson is working on a framework for designing trustable AI systems and we published a report on the topic. The main, underpinning idea of our -still-growing- AI design framework in Ericsson is that we are looking at the human relationships and what are the factors of trust in our human relations and try to recreate this in the AI-human experience.
AI is gaining more and more ground and will become part of our daily lives in the soon future. We, designers, need to be ready to navigate those new challenges that never existed before. Our contributions today will simply define how the future of AI-human interaction will look like.
Ahmed is a senior specialist in UX and AI in Ericsson, Stockholm. His role in the Experience Design team is to design the experience of AI-based products. He leads UX in the AI guild.
As an AI design practitioner – especially in AI enterprise solutions-, he believes that with the rise of AI applications in the coming years, we will soon realize the need for trust as a vital part of creating successful AI products and that it is the role of designers to instill trust in the human-AI experience.
CEO & Gamification expert at PixelPappa
Fight criminality with gamification - this is how we did it
Björn will take you through a classic “show-and-tell” on how they designed a game experience targeting criminal kids in a high-risk area in Sweden. Helping them leave their current life and focus on school, work, and becoming leaders of society.
Björn is the UX/UI nerd who turned CEO in order to fight the data-driven madness that’s going on in the UX world. With 15+ years of experience working with clients such as Disney, Toyota, GE, and Coke Zero, as well as spending his time on the product side of things working at Optimizely (EPiServer), he is putting together the company of his dreams. Aiming to position PixelPappa as a frontier in the Gamification, CX, UX, and design business.
Tester and educator at Funka Nu
A sneak peek from a blindness perspective
Welcome to not seeing.
Close your eyes and join me online. Would you consider designing a shopping cart that won’t submit payment, or a search result that doesn’t present answers, or any other visual enhancement scenario?
Grasp how the internet populates content and search results, as I go online. Join my swift dive into what works and what doesn’t.
Joakim is an expert in reviewing and testing user interfaces with aids for the severely visually impaired. He is a popular educator who is happy to show how it works to surf as a blind man.